Director, Student Academic Success

Company: Maryland Institute College of Art
Location: Baltimore
Posted on: November 13, 2024

Job Description:

Director, Student Academic Success
Location: Baltimore, MD
Time Type: Full time
Posted on: Posted 7 Days Ago
Job Requisition ID: R3467
Job Title: Director, Student Academic Success
Department: Student Academic Success
Division: Academic Affairs
FLSA Status: Exempt
Reports to: Vice President, Academic Affairs & Provost
Work Schedule: 35 hours/week; 12 months/year
Grade: 9
Salary Range: $76,100 - $98,900
General Purpose: The Director will provide vision and leadership aimed at developing comprehensive academic support to increase student success, retention, persistence to graduation, and overall student satisfaction.
Essential Duties & Responsibilities:

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• Strategic Leadership & Governance:
  
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  • Provide strategic leadership for campus-wide student academic success and retention strategies, including developing or enhancing policies and processes, reporting and analytics capacity, establishing goals and monitoring progress via key performance indicators (KPIs).
    
  • Develop and/or serve on committees related to retention, academic standing, and overall student satisfaction with academic programs.
    
  • Create a structure for developing, monitoring, and reporting on goals established for registration, retention, and graduation for undergraduate, graduate, and open studies.
    
  • Ensure that academic success and advising teams embrace an integrated view of their work and a matrixed approach to services.
    
  • Research and recommend technological innovations that support student retention and persistence.
    
  • Support and help equip academic units to enact progression-based curricular reforms.
    
  • Carefully review, monitor, and revise rules and regulations that govern degree planning, course registration, and advising.
    
  • Support curricular innovation efforts among faculty and target interventions to highlight courses with high failure or Drop/Fail/Withdrawal rates.
    
  • Enlist faculty collaboration in student success and retention strategies.
    
    
    
  • Partnerships and Collaboration:
    
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    • Ensure the online and co-curricular experiences of students in open studies are brought to scale among other student populations.
      
    • Work in partnership with campus support services to support academic success, well-being, and retention.
      
    • Develop workflow, using People Soft and other applications to ensure new students successfully matriculate and register for classes.
      
    • Develop workflow and communication activities in partnership with Enrollment Management to proactively identify and retain "at risk" students.
      
    • Ensure the academic success teams contribute to and support Student Affairs in key campus-wide student life events.
      
    • Support the development of co-curricular experiences that align with academic programs.
      
      
      
    • Program Development and Oversight:
      
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      • Oversee the planning of academic co-curricular events for online student populations.
        
      • Develop and provide oversight for MICA's academic tutoring programs in collaboration with offices utilizing peer coaching models.
        
        
        
      • Budget and Resource Management:
        
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        • Formulate and manage the office's budget and allocate resources in support of tutoring and academic success initiatives.
          
          
          
        • Data Stewardship and Reporting:
          
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          • Provide key support and leadership to academic success related data stewardship and reporting strategies.
            
          • Collaborate with campus departments to inform interventions aimed at improving the student experience and academic success outcomes.
            
          • Ensure campus-wide reporting related to student progression and graduation is consistent with best practices.
            
            
            
          • Mission Support:
            
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            • Interact with co-workers, visitors, and other staff consistent with the values of MICA.
              
            • Support the mission of the Office of Student Academic Success and contribute to overall student success.
              
            • Work as a collaborative member of the Office of Student Academic Success team.
              
            • Perform other duties as assigned.
              
              
              
              Knowledge, Skills, and Abilities:
              
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              • Demonstrated experience in managing difficult and complex situations involving students, families, staff, and faculty.
                
              • Knowledge of contemporary principles/practices in student development and case management.
                
              • Ability to use independent judgment to tactfully resolve problems.
                
              • Knowledge in areas of crisis and risk management.
                
              • Ability to exercise discretion in handling highly confidential information.
                
              • Ability to evaluate instructional and program effectiveness.
                
              • Skill with survey design and qualitative/quantitative research methods.
                
              • Ability to gather, interpret, and extract meaning from data.
                
              • Experience with Canvas and Zoom.
                
              • Capacity to develop, implement, and manage strategic objectives.
                
              • Collaborative, proactive style with excellent interpersonal skills.
                
              • Excellent organizational and planning skills.
                
              • Detail oriented and deadline driven work ethic.
                
              • Excellent written and verbal communication.
                
              • Ability to manage budget and personnel.
                
              • Proficiency in the Google Work suite and ability to learn other platforms as needed.
                
                Minimum Qualifications:
                
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                • Master's Degree in higher education, social work or related field.
                  
                • Five to seven years' experience working in academic or student life.
                  
                • Knowledge of student development theory and its applications.
                  
                • Evidence of an effective leadership style.
                  
                • Experience working in a Bridge Program or management position.
                  
                  Preferred Qualifications:
                  
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                  • Doctorate in higher education, social work, or related field.
                    
                    Conditions of Employment:
                    
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                    • Satisfactory Background Check.
                      
                    • Occasional evening or weekend required.
                      
                      Application Instructions:
                      
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                      • Cover Letter highlighting your experience in academic success initiatives.
                        
                      • CV.
                        
                        Physical Demands and Work Environment:
                        The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
                        
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                        • Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk, sit, use hands to handle objects, reach with hands and arms, balance, stoop, talk or hear.
                          
                        • Work Environment: The employee is exposed to weather conditions prevalent at the time.
                          
                        • Required Training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention.
                          
                          Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status. Furthermore, the College does not tolerate any form of sex discrimination.
                          Applicants must apply online for each job in which they are interested. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
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Keywords: Maryland Institute College of Art, Aspen Hill , Director, Student Academic Success, Executive , Baltimore, Maryland